Credit Asset Protection Client OnBoarding
With decades of experience in the industry, we’ve established ourselves as a leader in debt recovery services, and we’re known for our unwavering commitment to integrity, professionalism, and successful resolution.
When placing a file, keep these key points in mind:
Paperwork
1. Obtain proper paperwork at the time of service. See Sample Forms
Signatures
Have customers sign invoices or contracts that clearly state the inclusion of any interest and collection fees; and, if possible, provide a copy of their driver’s license to prevent future identity fraud claims. Ensure it is clear who is signing the documents, and how they are associated with the account.
Guarantee
Consider using ‘personal guarantee’ language for commercial accounts to attach debt to individuals rather than businesses.
Terms
Ensure all terms are clearly stated in writing, including the addition of interest, collection fees, court costs, and attorney fees in case of default.
Timeliness
Submit your collection as early as possible for the highest probability of recovery.
Help
Our Promise
When you choose Voss & Klein, you’re choosing a partner who understands the nuances of debt collection while upholding the values of integrity, professionalism, and fairness. We promise:
Respect: Every interaction with us is respectful, professional, and empathetic, regardless of the situation.
Results: We are dedicated to achieving results that benefit both creditors and debtors, finding amicable solutions whenever possible.
Get In Touch
We invite you to reach out to us today to discuss your debt collection needs or to learn more about our services at 954-781-2345. Voss & Klein believes that ethical debt collection isn’t just a principle; it’s the only way to conduct business.
We look forward to the opportunity to serve you with integrity and professionalism.